Friday, October 2, 2009

Terms and Conditions

Pre - Order Terms & Conditions

1. Please bank - in the total amount once you have placed the order. Order will not be placed if full payment had not been made.

2. We are launching first come first serve basis. Whoever pays first will get the products first.

3. If items are no longer available, we will contact you and refund you the total amount.

4. Once order is placed to factory, it will take around 10 days to arrive to us.

5. Once received and checked, we will send out the products within 1 - 3 days to all customers.

6. Since our supplier's factory is located overseas, there might be delays in shipment due to the weather, customs clearance or other unforeseen circumstances.

7. We are placing the order directly from factory, therefore we are not able to personally view & check out the quality of items one by one and we will not be held responsible for it.

8. Customer will have to bear the risk for all pre-order items. We will not held responsible for complaints such as different colour, not as nice as imagine, too small, too big, quality not as good as imagine, small stain, dont like the colour and etc.

9. We only accept return if the cloths have more than 5cm stain, holes or cloths sent out wrongly by us.

A Gentle Reminder For Pre-Order Purchase

1. It would be better to avoid ordering white colour cloths as the risk of getting it dirty might be higher.

2. Out of stock might happened on pre - order item. As for that, customers need not worry about that matter as we will inform you and refund the full amount.

3. Buyer should allow within 1 - 2 inches discrepancies for the measurements stated on dresses due to different ways of measurement.

4. Due to the setting of the monitor, colour might be slightly different with the pictures posted; therefore, we will state the actual colour of the item.

5. Please DO NOT place any order if you're unable to wait for shipment to arrive.

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